Making a home insurance claim today is a straightforward process, particularly if you are making minor claims. However, larger claims can be a lengthy and complicated process if not handled the correct way. That is why we at JC Demo Insurance Group advise our Matthews, NC residents to learn the dos and don’ts when dealing with a home insurance claim.

Here is what you can and cannot do.

Do call your insurance immediately: In the event of a major accident like a fire or burglary, call your insurance company immediately, when the ordeal is still fresh in your mind. Of Course, you also want to make sure that your family is safe and that you save what can be saved to minimize damage or injuries. No matter how busy and dramatic the moment could be, make sure to inform your insurer.

Don’t touch anything until the agents get to you: If your insurer has advised that you stay away from the scene, do so to avoid mishaps with the investigations.

Do take pictures and videos: Take some evidence just in case it will be needed by the police. However, if the situation is too dangerous, you don’t want to expose yourself to harm. If it is safe to do so, take pictures and videos of the scene as well as the root cause.

Don’t throw receipts: If you used your money to buy several things needed to save the damage or prevent it from spreading, or rented an apartment to stay because your home was too damaged, you will need to prove these things with receipts when filing a claim. So, never throw a receipt during home insurance claims.

Do have your details with you: Your insurance provider will require you to provide your personal information when you call them. Make sure you have them near you.

At JC Demo Insurance Group, we help customers find policies that best fit their style, budget, and needs. If you are looking for home insurance around Matthews, NC,  JC Demo insurance is here for you. Try us today!